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DTC email. Built to compound.

Fast-turnaround campaign execution and automated flow implementations. Deliverable-based retention support for DTC brands and agencies.

Work With Me

Most DTC brands treat email like a one-night stand.

Most brands either ignore email entirely or send promotional blasts every Friday. The result: dead lists, 12% open rates, no retention, no LTV. A list that was supposed to be the most personal channel in marketing becomes the noisiest.

I build the opposite — complete retention systems that treat email as the asset it is. Eight foundational flows that recover behavioral signal automatically. Strategic campaigns built around a 3-pillar buying-objection framework, so every email solves one of the reasons people don't buy. No blasts. No fluff. No discount-week churn.

Complete systems. Not random emails.

FLOWS

Automated Architecture

Every behavioral trigger covered. Welcome, Cart, Checkout, Browse, Site, Post-Purchase, Winback, Sunset.

CAMPAIGNS

Campaign Production

End-to-end execution rotating across the 3 buying objections. Fast turnaround for agency overflow and brand sprints.

SMS

SMS Retention

Bi-weekly SMS in proven formats. Punchy. Purposeful. Never spam.

EXECUTION

Design & Copy

High-converting copywriting paired with clean, on-brand Figma design rendering ready for the inbox.

Email has a content problem. I built the engine.

Three pillars. Nine campaign types. Here's the framework that powers every email I write and design.

PILLAR 01

Builds trust.

"I don't trust you"

The first reason people don't buy: they don't believe in who you are. Founder stories, radical transparency, raw customer voices.

  • FOUNDER STORY
  • TRANSPARENCY EMAIL
  • UGC DUMP

PILLAR 02

Builds belief.

"This won't work for me"

The second reason: they don't see themselves succeeding. Transformation stories, identity reframes, education that destroys misconceptions.

  • TRANSFORMATION STORY
  • ENEMY EMAIL
  • EDUCATION

PILLAR 03

Builds conviction.

"The product won't fix it"

The third reason: they don't believe the product works. Mechanism breakdowns, objection killers, specific result documentation.

  • MECHANISM EMAIL
  • OBJECTION KILLER
  • RESULTS EMAIL

See the work.

Prototypes built brand-first from a unified Design System pipeline. High-fidelity rendering with a focus on conversion and clean typography.

Lab Series

Prototype Browse Flow Case Study
Lab Series case study email
LAB SERIES · CASE STUDY · RESULTS
Lab Series browse-abandon email
LAB SERIES · BROWSE FLOW · MECHANISM

Lab Series sits at the premium end of men's skincare, so the system was tuned for restraint: cleaner typography, harder edges, fewer adjectives. Same pipeline. Different brand profile.

Brickell

Prototype Cart Flow Campaign
Brickell cart-recovery email
BRICKELL · CART FLOW · RECOVERY
Brickell campaign email
BRICKELL · CAMPAIGN · OBJECTION KILLER

Prototype run on Brickell's natural-positioning brand. A cart-recovery email and an objection-killer campaign, both built around the buying-objection framework.

Graza

Prototype Post-Purchase Winback
Graza post-purchase order confirmation email
GRAZA · POST-PURCHASE · EXPECTATION MANAGEMENT
Graza winback email checking in
GRAZA · WINBACK · RE-ENGAGEMENT

Prototype flows designed for Graza. A post-purchase confirmation that builds anticipation instead of just dropping a dry tracking link, alongside a guilt-free winback campaign focused on re-engagement and cross-selling the staples.

Fable Pets

Prototype Cart Flow
Fable cart abandonment email
FABLE · CART FLOW · ABANDONMENT

A high-converting cart recovery sprint for Fable Pets. Built to recover behavioral signal instantly without relying on margin-crushing discounts. Just clean, problem-solving design that mirrors their premium pet gear.

Speed & execution.

  1. PHASE 01

    Intake & Briefing

    Clear project scoping. I pull brand assets, Klaviyo + Shopify access, and the specific deliverables required.

  2. PHASE 02

    Copy & Design System

    I adapt to your existing design language or build a fresh component system. Every email going forward inherits these tokens.

  3. PHASE 03

    Production & Build

    High-converting copywriting + Figma rendering. For agencies, this acts as seamless, white-labeled overflow production.

  4. PHASE 04

    Klaviyo Implementation

    Emails shipped directly to Klaviyo. Flow triggers configured, segmentation applied, and final QA completed before launch.

Why I do this.

I specialize in building high-performance email and SMS retention systems specifically for Direct-to-Consumer e-commerce brands. My approach strips away the fluff and focuses entirely on what drives LTV: deep behavioral segmentation, rapid execution, and design that actually converts.

I structure my work purely on deliverable-based projects and sprints. Whether it's building out an 8-flow foundational infrastructure from scratch or handling weekly campaign overflow for boutique marketing agencies, I build systems that treat email as the highest-margin asset a brand owns.

— YUSEF · KLAVIYO SPECIALIST

What people ask.